Every order is confirmed personally by our team. Here's how to find your order reference and check your status.
1Your Order Reference
When you place an order you receive a unique reference number in the format CCH-XXXXXX — shown on screen immediately and emailed to you. Keep it handy; it's the fastest way for us to locate your order.
2How to Check Your Status
- Have your order reference (CCH-…) ready.
- Call us at (440) 983-1406 or email sales@cargocontainerhub.com.
- We'll confirm your payment status, delivery scheduling, and estimated arrival.
3What Happens Next
Because each container is dispatched after payment clears and delivery is arranged individually, our team keeps you updated at every step — from payment confirmation to a scheduled delivery window. See our Shipping Policy for delivery timeframes.
Need an update on your order?
Have your CCH order reference ready and our team will give you the latest status.