Payment Policy

1Accepted Payment Methods

You can pay by credit or debit card (Visa, Mastercard, American Express, and Discover) or by bank transfer (ACH or wire). Card is the default option at checkout and is the fastest way to complete your order. Both methods are offered on every order — choose whichever you prefer.

2Paying by Card

Card payments are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment provider. When you choose to pay by card, we redirect you to Stripe's secure hosted checkout page to enter your card details. Your card number is entered on Stripe's systems and is never received, seen, or stored by us. Your card is charged in full when you complete payment, and your order is confirmed immediately.

3Paying by Bank Transfer

If you choose bank transfer, you will see our bank details and a unique order reference (CCH-…) on screen after placing the order, and we will email you a copy. Transfer the order total to the account shown using your bank's online, mobile, or in-branch service. Bank-transfer orders are dispatched once the funds clear.

4Include Your Order Reference

If you pay by bank transfer, please include your order reference (CCH-…) in the payment description or memo so we can match your transfer to your order quickly and accurately.

5Order Reservation & Processing

Your container is reserved when you place your order. Card orders are confirmed as soon as payment is authorized. Bank-transfer orders are dispatched once your payment has cleared in our account. We then contact you to schedule delivery.

6Payment Timeframe

If you are paying by bank transfer, please complete it promptly after ordering. If payment is not received within a reasonable period, we may release the reserved container back into available stock. Contact us if you need more time.

7Currency & Pricing

All prices and payments are in U.S. dollars (USD). Listed prices are inclusive of any sales tax we are required to collect — no separate tax is added at checkout. The total shown at checkout is the flat $500 delivery fee plus your container price, less any discount, and that is the exact amount charged. See our Sales Tax Policy for details.

8Payment Security

All order information is transmitted over an encrypted (SSL/TLS) connection. Card details are entered only on Stripe's hosted checkout and are never received or stored on this website.

If you are paying by bank transfer, please protect yourself against payment-redirection fraud: confirm our bank details by calling us on (440) 379-3940 before sending any transfer. We will never email you to say our bank details have changed, and we will never ask you to send funds to a different account than the one on your order confirmation.

9Failed or Incorrect Payments

If a transfer fails, is short-paid, or is sent with incorrect details, please contact us at sales@cargocontainerhub.com or (440) 379-3940 so we can help resolve it.

10Refunds

Refunds, where applicable, are handled under our Refund & Returns Policy and are always returned by the same method you paid with — card payments to the original card, bank transfers to the originating account.